FAQ

What are your shipping times?

All orders placed before 1PM Monday-Friday will be shipped the same day (excl. bank holidays).

Shipping is via RM 1st Class Signed For and takes 1-3 working days.

Free Shipping for all UK orders over £65.

EU and International orders are £12 and free over £99.
EU orders aim to arrive in 3-5 working days and International orders 5-7 days.

Please make sure your address is correct as we cannot be held responsible if it gets shipped to the wrong address.

Can I send back an item after I have received it?

You sure can as long as it is in its original condition and within 30 days of your purchase.
Please get in touch via email or phone/Whatsapp and we will give you the return directions and address.
You will need to cover the shipping costs.

 How do I care for my garment?

We recommend all items are washed with similar colours and at a cool temperature (30℃).
Do not iron over prints or embroidery.
Wash all items inside out to protect the prints or embroidery.
Do not tumble dry any items.
Do not leave embroidered items in a wet pile for extended periods of time.

How will the payment show up on my banking?

For your peace of mind and to avoid any confusion the payment will show up as 'SP D LDN' on your statement.
There is also no branding on the outside of our packages so there are no misunderstandings.